As a member of the Internal Dev team, I build and maintain several custom tools to support the growth of the company from within, with a special focus on tools for our accounting department and growing sales team.

On the Talent team, I worked on the Careers (hiring company facing) and Jobs (job seeker facing) products.

In 2021, I was brought onto the Collectives team shortly after the product's initial public launch in order to provide some senior technical expertise and guidance to the team. The product was initially launched very rapidly and intentionally incurred quite a bit of technical debt in order to get to market quickly with minimal changes to the existing Q&A platform. During my time on the team, we rapidly launched many features that were new to the popular Q&A platform in order to experiment with new content types and ways to interact with the community while working to minimize new technical debt and paydown the initial debt load.

I served as Tech Lead on the team for most of that period and eventually helped organize and run the department-wide Tech Leads council. In that role, I worked with Product Ownership, Design, and other stakeholders in order to elicit and refine requirements, determine technical feasibility and alternatives, and provide high-level effort estimations. I was often the primary subject matter expert on the Collectives product and served as mentor for onboarding new team members and an entire second development team.

I work primarily in a main stack of C#, ASP.NET, and MSSQL Server, with supporting technologies like Angular, TypeScript, React, and Redis. I integrated with a lot of third-party tools and APIs like Salesforce, Looker, BambooHR, Active Directory, BrainTree, and several internal and customer systems to keep all our business systems synchronized and running smoothly.

In Oct 2023, my position was eliminated as part of a company-wide reduction in force/layoff.

• Performed technical analysis for potential projects in department backlog, working with product owners to define requirements and give high level designs and estimates for the Relativity Processing/Invariant product.
• Performed code reviews and technical guidance to junior developers and SETs.
• Led peer-selected workgroup focusing on improving product quality, development practices, and addressing key issues with automated tests for product line.

• Senior developer, working on wide assortment of .NET-based product components utilizing C#, WPF, and ASP.NET.
• Provided guidance to team members on unit testing / mocking approaches to improve quality, reliability and speed of automated testing.
• As Director, managed portion of small software development team.
• Provide general oversight of software projects (greenfield, brownfield, and ongoing break/fix work). Serve as technical architect/team lead as needed.
• General focus on process improvement, friction reduction, and paying down technical debt within the Engineering department. Revamped the build infrastructure and scripts to make them reliable, repeatable, transparent, and maintainable by anyone on the dev team, reducing risk and maintenance burden. Introduced and maintained Confluence for internal reference and design documentation for product components and ongoing project team information sharing.
• Lead developer for InRule for Microsoft Dynamics CRM, integrating the company's business rules management suite with Microsoft's CRM platform, opening a new customer segment for the company.
• Lead developer for rewrite of complex Windows installer for flagship product suite to have a completely custom, WPF-based UI. Architected a framework solution that is used for all company products, targeting ease of maintainability and extensibility over time while requiring little ramp-up time for developers. Developed a testing harness that runs automated smoke tests of the installer across a dozen operating systems with multiple configurations on Microsoft Azure Virtual Machines, spinning up/tearing down the environments for each test run and collecting and aggregating the results across environments, all from a scheduled CI server job.

• Developed client- and service-side code for large, service-oriented system backing the billing and configuration engines for cable, satellite, and telecom customers. Worked with WinForms, WCF and ASMX/SOAP web services (C#/.Net 4) with an eye for performance improvements and refactoring to reduce long-term system maintenance efforts.
• Selected for strategic team to quickly develop new edition of key product line.
• Drove company implementation of SonarQube analysis engine for company-wide code quality reporting, providing key quantitative metrics to assist with technical debt draw-down.

• Served as technical architect and assisting project manager during a 2-year engagement performing a complete system redesign for trading firm order entry / product management web application. Led mixed development team of both client and firm resources, with 15 developers on project at peak.
  • Migrated client development/PM team to .Net framework and Agile project management methodology, object– oriented programming principals, unit testing, mocking, and continuous integration frameworks.
  • Served as day-to-day leadership representative for firm, including daily direct contact with client CIO.
• Served as career manager for two technical consultants and provided project and annual review performance feedback, coaching, and advisement to junior members of the department.
• Member of the six-person application development competency committee which helped steer solution-line initiatives for training sessions, methodology development, software selection, standards generation, certification needs.
• Served as a senior developer on multiple short client projects for custom software development, primarily creating dynamic, data-driven websites (ASP.Net/C#).

• Technical subject matter expert for largest corporate account, onsite at McDonald’s US corporate headquarters.
• Directly interacted with McDonald’s IT Foundation Services team to plan, implement, and support initiatives including requirements elicitation and analysis. Served as point of contact for coordinating, planning, and communicating McDonald’s projects that required Wayport Engineering resources.
• Technical lead for Payment Card Industry Data Security Standards (PCI DSS) and Sarbanes-Oxley (SOX) compliance from Engineering and IT departments. Represented both groups on company SOX compliance team, consisting of company CFO, VPs and Directors. Developed initial compliance plan and draft policies for company. Primary technical contact for compliance consulting and auditing firms.
• Built out software QA group: hired staff, designed, and purchased testing environment hardware and software, managed QA team schedules and priorities, performed staff evaluations.
• Managed company software releases to thousands of distributed servers world-wide while maintaining network API compatibility between systems throughout the asynchronous release process. Ensured compliance with company’s and partner’s change management policies/contracts. Member of Change Management Review Board.
• Designed and implemented automated software deployment system that facilitated upgrades of distributed Linux servers, drastically improving reliability of software release process and eliminating need for additional personnel to drive deployment.
• Modified packaging and logical design of core web services to provide redundancy/scalability via server clusters.
• Designed and implemented key system software on company's distributed systems, including core billing web APIs, firewall management system, and web proxy system, as well as internal and external tools, including company's custom call center software/ticket tracking system.
• Redesigned and implemented primary web user interface framework that increased performance of web pages by more than 100x under heavy utilization and decreased load on the server by over 50x.
• Wrote load generation scripts and traffic analysis tools to find deadlock conditions in web server’s SSL module under heavy load. Worked with external module developer to eliminate the defects.
• Rewrote/merged distributed billing system into a better organized, maintainable, and secure API. Discovered and resolved several security vulnerabilities and improved reliability.